NEWS

TOS Stop Notice & Compensation

2017-05-02 00:51:20

Dear players,

Greetings!

We are sorry to announce that Tales of solaris will cease operation. Tales of solaris has caught many players’ attention and won support of players shortly after its official release in 2013. it has brought lots of fun to everyone of you. We know that it is your continuous support and encouragement that keep us to overcome numerous difficulties over the last 5 year. No matter you are the user of Games321 or an Tales of solaris’ player, we would like to thank you for your long-term support.

However, everything has to come to an end sometime. Since our contract with the game developer is about to expire and the future development of the game is terminated, we are sorry to inform you that Tales of solaris will cease operation on June 1. All game contents, top-up service will be shut down. Sorry for all the inconveniences that may have caused to you. For those who still own the top-up coins, we decide to give out compensation to minimize the loss.

Specific service shutdown time and compensation are as follows:

May 9. 2017

Shut down top-up service

May 9, 2017

Players can apply for compensation.

June 1.2017

Shut down all servers

June 1, 2017

Close compensation application. Compensation will be sent within 10 working days.

June 12.2017

Close game website, forum. From then on, Game321 will not accept or process any account, character and compensation related issues for Tales of solaris.

 

About the Compensation

To thank everyone’s support for Tales of solaris over the last 5 year, we will give out the uttermost compensation after June 1

Compensation Request Time: May 9, 0:00:01 –June 1, 2017,23:59:59

Compensation Standard: 20% of your total top-up amount in history made for Tales of solaris will be converted into new game coins prorata.

Game for compensation: Players can choose League of AngelsⅡ to receive compensation

  For example: Player A’s has topped up 1,000 USD in Tales of solaris in history. After verifying his/her compensation request, the system will send game coins worth 200 USD to the game character player A chooses to receive compensation within 10 working days after June 1

 

Compensation procedure and method:

1.Players need to submit a request to redeem Gold and can redeem after being verified by the official staffs.

2. Information required for the request:

Tales of solaris account name

Sever

Character name

Gold topped up and 2 latest screenshots with top-up details.

Note:The screenshots must be like these with the transaction id or others as it shows below.Or it is disqualified and you could not get the compensation rewards.Your request post will be ignored and deleted directly!

League of angelsⅡ account.

Server name with character created in League of angels Ⅱ

Character name in League of angels Ⅱ

  3. When a request is submitted, the Tales of solaris account will be frozen. The converted game coins will be sent to the character specified in the request.

 4.Refund will be sent every Wednesday. Please wait patiently.

 5. Each account can only receive refund once from one char under the same account.

 

Note:

1.It is suggested to use the same account to receive Gold converted from Tales of solaris.

2.The final interpretation right is reserved by Tales of solaris operation team.

 

We sincerely hope that you will support and help the development of Game321. Thank you!

If you have questions or problems, please post below or email support@game321.com

Lastly, we hope you enjoy playing new games and get to know more friends!

 

Tales of solaris Operating Group

 May 2, 2017

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